Extern Homes is committed to involving tenants

Extern is committed to ensuring the tenants voice is heard via hosting tenancy group meetings with a view to establishing a tenancy forum (if desired by tenants). Extern Homes developed a tenancy handbook based on iterative feedback from tenants on content and design.

Extern proactively develops skills of tenants

Our tenants are:

- Given access to volunteering opportunities within Extern to improve their longer term employment prospects

- Empowered and this is illustrated by one tenant who has been active in speaking at community events including – the Extern Gala Ball 2017 and the QFT Homeless Awareness Week 2018 screening of ‘Rosie’ and attended our recent success at the Chartered Institute of Housing Awards 2019 where Extern Homes won the 'More than Bricks and Mortar' Award.

Extern Homes delivers real change to people who are homeless

Extern Homes:

- Provides ‘more than just a roof' – it provides wrap-around support services which help create the right environment so that individuals can build on their strengths and live fuller lives.

- Empowers tenants, who want, and are ready to move on with their lives, as they are provided with effective support services during their two year tenancy.

The ultimate goal is to ensure that after or during their tenancy, tenants move successfully into a tenancy of their own, with a sound tenancy history behind them so that repeat homelessness is prevented.

A brochure describing the Extern Homes concept is attached to this question.